Sweet Delights

Otantik Türk Pastaları

1. Information We Collect

At Sweet Delights, we value your privacy and are committed to protecting your personal data. This Gizlilik Politikası explains how we collect, use, and safeguard your information when you visit our website or use our services.

1.1 Personal Information

We may collect the following types of personal information:

  • İletişim Information: Name, email address, phone number, and postal address when you contact us, place an order, or sign up for our newsletter
  • Payment Information: Credit card details, billing address, and other payment details when you make a purchase (note that payment processing is handled by secure third-party payment processors)
  • Account Information: Username, password, and profile information if you create an account on our website
  • Communication Information: Contents of emails, contact form submissions, and other communications you send us
  • Order History: Information about products you have purchased, delivery preferences, and special instructions

1.2 Automatically Collected Information

When you visit our website, certain information is automatically collected, including:

  • Device Information: IP address, browser type, operating system, device type, and unique device identifiers
  • Usage Information: Pages visited, time spent on pages, links clicked, and browsing patterns
  • Location Information: General geographic location based on your IP address
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies (see our Cookie Policy section for more details)

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing Our Services

  • Processing and fulfilling your orders
  • Managing your account and providing customer support
  • Communicating with you about your orders, inquiries, or feedback
  • Delivering products and services you request

2.2 Improving Our Services

  • Analyzing website usage to improve our website design and functionality
  • Developing new products, services, and features
  • Conducting research and analysis to better understand our customers' needs
  • Troubleshooting technical issues and maintaining security

2.3 Marketing and Communication

  • Sending promotional materials, newsletters, and updates about our products and services (with your consent)
  • Personalizing your experience and delivering content relevant to your interests
  • Running contests, promotions, or surveys
  • Displaying targeted advertisements on our website or third-party platforms

2.4 Yasal and Operational Purposes

  • Complying with legal obligations and responding to legal requests
  • Enforcing our terms and conditions and other policies
  • Protecting our rights, property, or safety, and that of our customers and others
  • Detecting, investigating, and preventing fraudulent transactions and other illegal activities

3. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

3.1 Access and Information

You have the right to access and receive a copy of the personal information we hold about you.

3.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

3.3 Deletion

You have the right to request the deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.

3.4 Restriction and Objection

You have the right to restrict or object to the processing of your personal information in certain circumstances, such as when you contest the accuracy of the information or when the processing is based on our legitimate interests.

3.5 Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another controller without hindrance.

3.6 Withdrawal of Consent

Where we process your personal information based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

3.7 Marketing Preferences

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the "unsubscribe" link in any marketing email we send you
  • İletişiming us directly using the contact information provided below
  • Updating your preferences in your account settings (if applicable)

4. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

4.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.

4.2 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

4.3 Managing Cookies

You can control and manage cookies in various ways. You can:

  • Use our cookie consent tool when you first visit our website to set your preferences
  • Change your browser settings to block or delete cookies
  • Use third-party tools to opt out of specific types of cookies

Please note that blocking certain cookies may impact your experience on our website and limit the functionality we can provide.

5. İletişim Information

If you have any questions, concerns, or requests regarding this Gizlilik Politikası or our data practices, please contact us at:

Sweet Delights Pastane

77 Rowena Trace

Lake Kevin WA1 4PJ

United Kingdom

E-posta: [email protected]

Telefon: +444683733066

We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

6. Changes to This Gizlilik Politikası

We may update this Gizlilik Politikası from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Gizlilik Politikası on this page with a new "Last Updated" date. We encourage you to review this Gizlilik Politikası periodically to stay informed about how we are protecting your information.